Privacy Policy

1. Overview

Gozy Travel ("we", "us", "our") operates gozytravel.com as a travel search and comparison platform. This Privacy Policy explains how we collect, use, and protect information when you use our website.

We operate in compliance with the Saudi Personal Data Protection Law (PDPL), issued by Royal Decree No. M/19 dated 1443/02/09 AH, and applicable international privacy regulations including GDPR principles for users located in relevant jurisdictions.

Gozy Travel does not sell your personal data to third parties. We do not process financial transactions and do not store payment information.

2. Data We Collect

Automatically Collected Data

IP address and general geographic location (country/city level)
Browser type, operating system, and device type
Pages visited, search queries, and time spent on pages
Referral source (how you arrived at our site)
Click patterns and interaction data

Voluntarily Provided Data

Name and email address (newsletter subscriptions or contact form submissions)
Travel preferences entered in search forms (destination, dates, passengers)
Messages submitted through our contact form

Data We Do NOT Collect

Payment card information or financial data
Passport or national ID details
Actual booking data (bookings occur on provider websites)
Sensitive personal data as defined under Saudi PDPL

3. How We Use Your Data

Provide and improve our travel search and comparison services
Personalize content and destination recommendations
Send newsletters and promotional offers (only with your consent)
Respond to contact form inquiries
Analyze usage patterns to improve platform performance
Comply with legal obligations under Saudi law and other applicable laws
Prevent fraud and ensure platform security

4. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our platform effectively.

Essential Cookies

Required for the website to function (language preferences, session management, dark/light mode). Cannot be disabled.

Analytics Cookies

Collect anonymized usage statistics to help us understand how visitors use our platform. You can opt out via browser settings.

Affiliate/Marketing Cookies

Set by affiliate partners to track referrals and attribute conversions when you book through our links. These earn us a commission at no cost to you.

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.

5. Analytics

We use analytics services to understand platform usage. These services collect anonymized, aggregated data including page views, session duration, and interaction patterns. Analytics data is used solely to improve the user experience and is not used to identify individual users.

Analytics systems may collect non-sensitive usage data such as search queries (destination names, date ranges), device type, and general location. This data is processed in aggregate form.

6. Affiliate Tracking Disclosure

Gozy Travel participates in affiliate marketing programs. When you click a booking link on our platform and complete a purchase on a provider's website, affiliate tracking cookies or pixels may be set by the provider's affiliate network to attribute the referral and pay us a commission.

Affiliate tracking is performed by the third-party provider's systems, not by Gozy Travel.
These systems may collect your IP address and browser data for attribution purposes.
Commission earnings do not affect the price you pay for any service.
Affiliate relationships do not bias our search results — we display options based on availability and relevance.

We are transparent about our affiliate model. We earn commissions when you book through our links, but our comparison results are not paid placements.

8. Your Rights (Saudi PDPL)

Under the Saudi Personal Data Protection Law, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
Right to Object: Object to processing of your data for marketing purposes.
Right to Data Portability: Request your data in a portable format where technically feasible.
Right to Withdraw Consent: Withdraw consent for newsletter subscriptions at any time.

To exercise any of these rights, email us at privacy@gozytravel.com with your request. We will respond within 30 days in accordance with PDPL requirements.

9. Data Retention

Newsletter subscriber data: Retained until you unsubscribe.
Contact form submissions: Retained for up to 12 months, then deleted.
Analytics data: Anonymized and aggregated, retained for up to 24 months.
Cookie data: Session cookies expire when you close your browser; persistent cookies expire per their set duration.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

Since we do not store payment information or process bookings, the risk profile of data we hold is limited to usage and contact data.

11. Privacy Contact

For any privacy-related inquiries, data access requests, or concerns:

Email: privacy@gozytravel.com

Address: Gozy Travel — Riyadh, Saudi Arabia

This policy may be updated periodically. Material changes will be announced on our website. Continued use of our platform after changes constitutes acceptance of the updated policy.